HostGator is a privately owned hosting company founded in 2002. According to HostGator officials they provide hosting to more than 1,000,000 websites. If you are hosting on HostGator then you will have lots of questions about this company.
In this post, we have compiled the list of popular frequent asked question about this popular web hosting.
Chapter 1. Billing Questions
Q1: How often I will be billed?
Ans : You can select the billing preference when you are signing up. You will have two choices i.e paying annually or yearly.
Q2: What type of payments options are accepted?
Ans : PayPal, major credit cards, money orders and personal check are the payment options that are accepted by HostGator.
Q3: Are there any hidden cost while signing up?
Ans : No, there will not be any hidden cost you just have to pay taxes that are included in HostGator fee.
Chapter 2. Hosting Questions
Q1 : Can I make multiple websites with one account?
Ans : Apart from Hatchling Plan you can make multiple websites with one account. If you choose baby and business plan you can add as many websites you want.
Q2 : What type of plans do HostGator provides?
Ans : There are three types of hosting plans that HostGator provides:
1. Hatchling Plan : In this hosting plan you can host only one website.
2. Baby Plan : In this hosting plan you can host unlimited sites or blogs.
3. Business Plan : This plan includes all the features that are available in the baby plan in addition it provides SSL, IP address and toll-free no to contact.
Q3: How can I upgrade my plan?
Ans : It’s very easy to upgrade. You only have to pay the difference in pricing from one plan to another. You can upgrade anytime by filling this form.
Q4 : What are the different options does HostGator provides?
Ans : In HostGator you will get the wide range of options like web hosting services, including shared, VPS, dedicated, and reseller web hosting.
Q5 : Does HostGator provided trial period
Ans : Yes, HostGator do provides 45 days trial period.
Section 1. Domains Questions
Q1 : How much time does new domain takes to work?
Ans : It generally takes 24 hrs to 48 hrs for a new domain to work.
Q1 : What kind of support does HostGator provide?
Ans : HostGator provides 24/7 customer support. You can contact them through live chat or email.
Q2: What are the some additional ways to get help from HostGator?
Ans : There are lots of tutorials and forums available from where you can get help regarding HostGator.
Section 2. Email questions
Q1 : Can I create new email accounts?
Ans : Yes, you can add or remove new email accounts in HostGator c panel.
Q2 : How I can synchronize my email account with the mobile device?
Ans : You just need to configure your mobile device to operate with IMAP protocol.